A power failure has been rooted as the cause of a multi-state outage impacting cable TV and Internet subscribers across the Pacific Northwest.
Spectrum TV and Internet service has been suffering an outage impacting the Rogue Valley, along with large swaths of Oregon and Washington, since about 3 p.m. Wednesday, according to Charter Spectrum spokesman Bret Picciolo.
The outage started with a power failure at “one of our network facilities,” according to Picciolo. The exact location of the network facility was not immediately available.
As of about 5:30 p.m., an engineering team was still working to restore service. Picciolo said he believed the team was close to resolving the underlying issue.
As of 6:54 p.m., Spectrum services appeared to have been restored in Medford, but Charter's @Ask_Spectrum Twitter feed showed customers in other areas still reporting intermittent services and channels down. For example, a customer in Klamath Falls reported they weren't receiving ESPN, but the channel was live at the Mail Tribune office in downtown Medford.