Squeezed by growth, Talent mail carriers will work from Phoenix

The U.S. Postal Service will station its Talent carriers in Phoenix beginning Oct. 9 but will not alter any services to customers, it said today.

The announcement came a day after postal officials mailed a letter to Talent customers saying that as part of the change next month, customers would pick up packages too big for mailboxes or requiring a signature in Phoenix. Some residents thought the Postal Service was closing the Talent post office, said Ron Anderson, a Portland spokesman for the Postal Service.

Neither is true, he said. After carriers move Oct. 9, the Talent post office will remain open, and customers will pick up packages as they always have.

"It was a miscommunication," said Talent Postmaster Lisa Deitrick "Everyone I talked to wasn't upset, just confused."

Anderson said the Postal Service decided to base carriers in Phoenix rather than in Talent because Talent's population growth is straining its small post office.

Phoenix's post office is twice as big as Talent's.

The organization won't lose positions with the change, Deitrick said, noting it should not be noticeable to customers.

"It will be seamless — the same P.O. boxes in the same post office, with the same retail services, same ZIP code, same delivery times by the same letter carriers — and I'm sending a letter to all customers to reassure them," she said.

— John Darling, for the Mail Tribune

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