Pacific Power warns about bill credit scam

Pacific Power warns customers in Oregon, Washington and California to be wary of scams that involve phony bill credits.

The scam tells customers, typically the elderly, that they can receive a utility bill credit or have their bills paid directly under a new federal grant if they provide their Social Security, credit card or checking account routing number.

"Pacific Power verifies that no such federal program exists and customers should hang up and report any attempts to get their personal information to local police and Pacific Power," a statement in a news release said.

Scammers have been handing out flyers, using social media platforms such as Facebook, and calling customers directly. At times, customers are told they will have their electricity disconnected if they do not provide the information.

Legitimate company employees wear identification badges when performing field work, Pacific Power said in the release. Representatives contacting customers over the phone will have the customer's Pacific Power account number on hand and should not have to ask. Customers also are asked to verify their identity to access their account.

For more information, or to verify the legitimacy of a customer service representative, customers can call 1-888-221-7070.

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